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Quality management (QM) with us: tailored solutions to your needs

Quality management systems, audit, CIP and certification have become proven practical tools. They are about responsibilities, processes and workflows which contribute to the creation and implementation of the quality concept in manufacturing industries and service companies. REFA Consulting will gladly accompany you in this field.

QM systems for the understanding and management of processes

Together with you, we elaborate quality management systems, traceability structures, processes and workflows which include the idea of responsibility, qualification and the concept of steady improvement. You can rely on us if you want to prepare a certification in accordance to current standards.

Verification and complementing existing QM systems

Based on our knowledge of the applicable standards, we verify for you the existing quality management systems as well as the structures and processes already in place within the whole company. Knowledge gained for improvement is analysed directly on site, evaluated and passed on in form of training.

Coaching and training in the analysis and implementation of QM systems

Your employees experience the CIP process through professional support and their participation at work. In particular through learning by doing the employees are accompanied throughout the work processes. They are constantly coached to subsequently lead, steer and evaluate internal processes independently.

Implementation of internal audits for the active realisation of targets

Employees get to know the audit process through a training measure in their own company and then implement it supported by targeted coaching. They recognise the audit process as tool to analyse, evaluate and improve all processes in the areas of operation.